AI Not Exactly a Selling Point for Consumers
Promoting a product’s AI features might appeal to marketers, but it has the opposite effect for many consumers. A recent study shows that labeling products as “Artificial Intelligence” makes people …
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Promoting a product’s AI features might appeal to marketers, but it has the opposite effect for many consumers. A recent study shows that labeling products as “Artificial Intelligence” makes people …
Rebuilding Pipeliner CRM with open-source components posed challenges, including maintaining customer service and preserving the interface during a four-year overhaul. The post Open-Source Overhaul Revitalizes Pipeliner CRM Through Forced Rebuild …
AI integration is leading one of the most innovative merchandising trends by creating a conversational-like online shopping experience. But the process requires retraining consumers to shop a new way. The …
Jonathan Moran from SAS discusses how AI is advancing CRM beyond contact centers and marketing and what’s needed to ensure its responsible use. The post For CRM, AI Advances More …
Developed by CallRail Labs, Convert Assist integrates three successful features — action plans, call coaching, and smart follow-up — into one comprehensive solution. The post CallRail Expands AI To Supercharge …
The latest research on consumer behavior shows that one of computing’s most basic functions for users — the search window — paired with generative AI, is becoming a new tool …